The Great Connexions Difference
Unlike most call centres where, in one location, huge numbers of operators deal with incoming calls and callers are unlikely to ever speak to the same person twice, Great Connexions service is delivered by your own dedicated team of just two to three operators who know your business well. Better still, although the Great Connexions service covers the whole UK, you will have a named first point of contact at an office that is local to you.
One of the most common objections with most call handling centres is that staff are impersonal and uninformed. How can the “next available operator” relate to your callers with any knowledge or credibility if they neither know your company or your callers?
Great Connexions is the only national provider of telephone answering services who dedicate PA’s to an account. We aim to offer the UK’s most personal service that is as good as having someone answering your calls in-house (and far less expensive).
What’s more, as well as answering 24-7, your Great Connexions PA can send out your literature on your behalf, manage your diary in real time and even make outgoing calls for you. We will give you more time to concentrate on the really important aspects of your business and help your company growth without you having to recruit more staff.
Contact us today to find out how much value Great Connexions can add to your business and never worry about missing another call.